Shipping Policy

Shipping Policy

Shipping Methods and Fees

We offer three delivery services: Standard, Express, and International Shipping

Orders will be delivered to the address provided at checkout. If a customer needs to send multiple orders to more than one address, they must place separate orders and provide each address at checkout.

United States	Standard	Free	3-5 Business Days
United States	Express Shipping	USD $15	1-2 Business Days
International Shipping	Standard	USD $25	7-15 Business Days

Need to Know

Sargass Group LLC is not liable for shipping or delivery delays caused by natural or uncontrollable events. Furthermore, Sargass Group LLC is not accountable for delays associated with the courier, including customs clearance.

Risk and Loss: All items purchased from us are subject to a shipment contract. This implies that the risk of loss and title for such items transfers to the customer upon our delivery to the carrier.

Claims Processing: Sargass Group LLC monitors and logs all reports of lost, missing, incorrect, or damaged items. Lost, missing, or wrong/damaged items must be reported within 7 calendar days of the order being marked as delivered. For wrong/damaged items, accompanying pictures must be submitted. Sargass Group LLC retains the right to restrict and/or reject the reshipment and/or refunding of an order/item in all circumstances. In cases where a courtesy reshipment is issued, the reshipment order is not eligible for return and/or refund.

Duties and Taxes

Local taxes and import duties may apply in certain countries and are not incorporated in the indicated amounts above. The responsibility for all such taxes and duties lies with the buyer or recipient of the shipment. Given our products are sold worldwide, we cannot ensure compliance with the import regulations of every country. If uncertain, please verify with your country's customs office before placing an order.